Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Last Updated: June 16, 2026
Data Protection
Industry-standard encryption and secure storage for your personal data.
Your Control
Manage preferences, export data, and request deletion at any time.
Transparency
Clear policies on what we collect and why—no hidden tracking.
Key points at a glance
- ✓We never sell your personal information
- ✓Receipt images stay private and are never shared with businesses
- ✓You can delete your account and data at any time
- ✓Marketing emails are always opt-in with easy unsubscribe
- ✓Verified reviews use AI only for authenticity checks
- ✓You may contact our DPO or file a complaint with your local authority
At GoAmico, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website, mobile applications, and services (collectively, the "Service").
By using GoAmico, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
Information We Collect
Information You Provide to Us
We collect information that you provide directly to us, including:
- Account Information: Name, email address, password, phone number, and profile information
- Reservation Information: Booking details, dates, number of guests, special requests
- Review Content: Reviews, ratings, photos, and receipts you upload
- Communication Data: Messages sent through our platform, support tickets, and feedback
- Payment Information: Billing details for partner subscriptions (processed securely through third-party payment processors)
- Business Information: For partners, business details, location, operating hours, and verification documents
Information We Collect Automatically
When you use GoAmico, we automatically collect certain information, including:
- Usage Data: Pages visited, features used, time spent on pages, and navigation patterns
- Device Information: Device type, operating system, browser type, IP address, and unique device identifiers
- Location Data: General location information (with your permission) to help you find nearby restaurants and hotels
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies
- Log Data: Server logs, including IP addresses, access times, and referring URLs
Information from Third Parties
We may receive information about you from third parties, including:
- Social media platforms when you sign in with Google or Facebook
- Payment processors for subscription billing
- Business partners and service providers
- Public databases and data sources for business verification
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process and manage your reservations and bookings
- Facilitate communication between users and businesses
- Verify reviews and maintain the integrity of our Trust Score system
- Personalize your experience and provide recommendations
- Send you important updates, notifications, and marketing communications (with your consent)
- Respond to your inquiries, support requests, and feedback
- Detect, prevent, and address fraud, security issues, and violations of our Terms
- Comply with legal obligations and enforce our policies
- Analyze usage patterns to improve our platform
- Process partner subscriptions and payments
Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption of data in transit (SSL/TLS) and at rest
- Secure servers and infrastructure
- Access controls and authentication measures
- Regular security audits and updates
- Secure payment processing through certified third-party processors
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights and Choices
You have the following rights regarding your personal information:
Access and Correction
You can access and update your account information at any time through your account settings. You can also request a copy of the personal information we hold about you.
Deletion
You can delete your account at any time through your account settings. When you delete your account, we will remove your personal information, except where we are required to retain it for legal or legitimate business purposes.
Marketing Communications
You can opt out of marketing emails by clicking the unsubscribe link in any marketing email or by updating your preferences in your account settings. You may still receive important service-related communications.
Cookies and Tracking
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service. For more information, please see our Cookies Policy.
Location Data
You can control location permissions through your device settings. Disabling location services may limit features like finding nearby restaurants and hotels.
Review Verification and Receipts
When you submit a verified review with a receipt or bill, we:
- Use AI-based verification systems to verify the authenticity of receipts
- Store receipt images securely for verification purposes
- Use receipt data only for review verification and Trust Score calculations
- Do not share receipt images publicly or with businesses
- Retain receipt data only as long as necessary for verification purposes
Children's Privacy
GoAmico is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using GoAmico, you consent to the transfer of your information to these countries.
Data Retention
We retain your personal information for as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where retention is required by law or for legitimate business purposes.
Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date. We may also notify you via email or through our Service. Your continued use of GoAmico after such changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Privacy Team: privacy@goamico.com
General Support: support@goamico.com
Data Protection Officer: dpo@goamico.com
You also have the right to file a complaint with your local data protection authority if you believe we have not addressed your privacy concerns adequately.
Related documents
By using GoAmico, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein. Last updated: June 16, 2026.
Questions About Your Privacy?
Our privacy team is here to help you understand your data rights and manage your preferences.